Frequently Asked Questions

Question: Can I bring my own data for PeakMetrics to analyze?

Answer: Absolutely! Please reach out to your Account Representative or support@peakmetrics.com to learn more about this offering. 

Question: What data sources are available within PeakMetrics?

Answer: You can find all available data sources here: PeakMetrics Data Sources, Limitations & Frequency. Should you want access to a specific source, please contact your Account Representative.

Question: What is Narrative Intelligence?

Answer: Check out this article: Narrative Intelligence Glossary

Question: How do I change my password on my account?

Answer: Please reach out to your Account Representative or support@peakmetrics.com. 

Question: How do I change my email on my account?

Answer: You can change the email connected with your account by reaching out to our support team via email support@peakmetrics.com or through your Account Representative.

Question: How can I find out who is my Account Representative?

Answer:  Please contact support@peakmetrics.com to attain your Account Representative information.

Question: How do I add more users?

Answer:  To add more users, please contact your Account Representative. 

Question: How do I add more workspaces?

Answer:  To add more workspaces, please contact your Account Representative. 

Question: Who do I contact for billing questions?

Answer: For billing questions, please contact your Account Representative. 

Need help? 

Reach out to support@peakmetrics.com for additional assistance!